I cancelled my virgin media package after many years as a loyal customers as we were getting a bad deal; however, their customer service is absolutely awful. Firstly, we were informed we owed cancellation charges, then we were told that they owed us money and then told that we owed them again. Nobody seems to know what is going on and the people you talk to on the phone act as if their sole purpose in life is to be as annoying as possible. I don't normally complain about anything, but this company is a joke.
6 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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