as the ratings suggest...it is indeed the worst company to deal with....they will increase your bill without bringing in your notice...their customer support system is the worst...its not a customers support system..its a customers torture system....they will make you wait on the call for more than 30 minutes and then their customers' services will make you through the same checks 3 times in one call.. and won't still be able to sort your issues..... their prices are the highest and their quality is the poorest.... so stay away from this garb of a company if you want peace of mind.