They hike up the price every month then you call to leave and they agree not to increase the cost. Then on the down low they start a new contract at a higher price including call-out and instillation costs. Then they move your payment date and charge you 50 pounds for late payment that they moved. But don't worry you can always challenge them and dispute the fees. However this will result in them marking your credit file as a non payer. I escalated the case and they offered me a settlement of more than the costs to avoid the negative mark through the regulator. Nasty, filthy, slimy company to deal with.
5 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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