Unbelievably rubish. I have not even got my account yet and I already want to leave. After a guaranteed install date; 5 working days after going though the set up process I am still waiting 2 weeks and many calls later. I have just called and spoken to someone in Manila and apparently they cannot give me an install until I have an account number. Which needs to be generated in India by the accounts team. Now another guarantee.. 24-48 hours I will have an install date.... why give guarantees which can’t be lived up to?? Just tell your customers what is the actual time for instal in the first place
5 years ago
Virgin Media has a
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