Please do not signed with them. I had a really genuine and good expectation as they promote themself as a fast and reliable company. Customer service is unreachable. If you get through you will speak with someone who barely speak english, has problems with spelling or generally has no knowledge of company services or policies. Signal of broadband is very weak and there are gaps without connection every day. Last time they have a problem with their network been down and as they did not managed to fix it from Thursday till Friday they said it will be fixed on Monday. So their engineers had nice weekend off while thousands people were without service they paid for. I can see that in a few years Virgin Broadband will be where their gyms are. Gone. Branson as always start some business but stop care about it and intead investing to keep it alive with great stabile services he just bought island and let his company die.