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Lucy
Customer service representatives are vile and very rude! Not helpful and try to increase the price during a 12 month contract from £50 to £78!! Avoid at all costs, horrible people, terrible service and rubbish tv and broadband. Wifi isn't what its meant to be, always going on and off, tv doesnt record correctly and overall rubbish!! They also take up to an hour to answer the phone (if they answer) and they are not helpful at all! Bad job virgin! Robbing b@**@*ds.
5 years ago
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Virgin Media has a 1.2 average rating from 2,320 reviews

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Alice, Customer Support

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