Wish I could leave a review of 0 stars. Virgin media are the most shambolic company I have ever dealt with. Been a customer for 3 years however after several price hikes I decided enough is enough time to go. Tried ringing customer servicee line, spent best part of 2 hours holding and being transferred from dept to dept they finally hung up on me. Called back next morning, another hour of trying to get through with no luck. I then sent a letter with recorded delivery to cancel their services and low and behold somebody from a UK call centre rings me and after trying to to get me to stay (no chance!)I finally get confirmation of cancellation. Pathetic people, never ever again will I consider Virgin Media.