Do not make the mistake to ever switch to Virgin media!!!! They are the worst company out there ... especially when it comes to leaving their company!!!! When I ask them to stop my subscription seriously they became monsters ... I’m dealing with issues for 2 months !!! The later one today !! As I return the equipment almost 2 weeks ago now they send me an email that I haven’t return it and they want to charge me for it !!! Seriously I will sue them if they continue !!!! You call them to complaint and managers are never there ... once, I was faking that I want to give a compliment and the manager was running to the phone like a chihuahua and when you want to complaint they are on the phone busy !!! ALWYAS .... I'm telling you I have been going on and one with this for 2 months!!! They are lying !!!! And then the employee says they are going to call you back in an hour and they never do. When you stay on the line, on the other hand, they put you on hold for 2 minutes and after they hang up on you !!! Seriously never make the mistake of registering with them!!!