Absolutely pathetic customer service.
They put you on hold for quite a long time. Rather than trying to fix or help to fix the issue, they pass the call from one team to another , keeping you waiting for long time. Sometimes , you wait for more than hour.
Take long time to respond. Please have a live chat feature to make it less painful for customers.
5 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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