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Anonymous
The customer service is bad. One of the guy on the phone doesn't know how to talk. He was like you changed the date for December. When Infact I didn't. Then had an go at me for being angry. You can not change an customers date without permission. Also I was told I'd get an cancellation email by one of the worker and then phoned again and said their is no email that will be sent. Rubbish customer service. I was also promised an early slot but they decide to change the slot without consideration of the customer. I would suggest any one thinking of joing run and don't sign up.
5 years ago
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Virgin Media has a 1.2 average rating from 2,320 reviews

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