Beware of this company, they don't respect others.. 6 weeks ago I received a phone call from Virgin Media customer service regarding offering me a sim contract. The customer service employee asked me the first question about how often I use my mobile phone and I answered I use the phone mainly for mobile data. She repeated my sentence loudly to her colleagues while laughing and the whole office burst into laugh and she continued asking me another silly question while laughing to make fun of me and her colleagues are laughing. I asked her what are you laughing at and she replied nonsense words while laughing at me. Luckily I recorded the call and sent it to their manager and he apologised and promised to follow up this bizarre humiliating case. After 6 weeks of ignoring me. I asked the manager again . He replied by saying sorry for inconvenience but we dealt with this internally.. I believe that those people laughed at me because of my accent and may be my name being a minority.. Beware this company does not support diversity and doesn't respect people and this made a bunch of employees dare to make fun of a customer.