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Anonymous
Impossible to cancel, call center said the plan had been cancelled, but then didn't put it through, so I got charged an additional month for no reason. Very poor customer service and they make it very difficult to change as Virgin need 30 days notice that has to come from you not the company you are changing to(unlike all other broadband companies).
4 years ago
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Virgin Media has a 1.2 average rating from 2,320 reviews

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