I don't even know where to start with this company. I just wished Telewest never sold their business to these Virgin scammers. I've been a customer with Virgin scammers for around 10 years, sometimes the misses with be paying for it and when we moved other address, I would be the one paying for it. Then my house burned down including their modem and they charged me £50 for it. Their customer service which is from India refused to waived it, showed no compassion whatsoever while dealing with me. I've tried numerous phone calls to try get that £50 back because let's face it, I've just been in a fire but they wouldn't help. What amazed me the most was that every single customer service agent that i dealt with behaved the same way and it felt like talking to wall. On the other side, I couldn't attend my physiotherapy sessions and had all charges waived due to the circumstances. From that day, I decided I would never affiliate myself to any business that has the name of Virgin and decided to move on until I got an email this morning that my details have been compromised when i specifically told them to delete everything about me. A report will be made after this to Information Commissioner’s Office (ICO) because I'm not happy that a cheap, unethical company like Virgin is still holding information about me, its been 1 year VIRGIN. Was it really a breach or have you been selling our information to make some extra money to fund your space programme scam? To be honest, expect the unexpected when it comes to unethical cheap companies like Virgin. All the money you give to them through Virgin goes to their stupid space programme anyway, it doesn't go into any innovations.They planned taking humans in 2008 and we're 2020. We are all getting scammed. They call Elon musk a scammer but i believe Richard Branson is the scammer of the century. At least Elon Musk shows progress. Wake up guys and hit them when it hurts the most. Do you want to deal with a company that is Cheap and unethical like Virgin? If yes, then go ahead and throw money at them. You been warned !!!!