THEY ARE DAYLIGHT ROBBERS!!! I don’t even know HOW they are still allowed to stay up and running. All they do is squeeze money out of you WITHOUT EVEN TELLING YOU, and ANY time you try and call them to get ANYTHING sorted, they either go around in circles, make you wait an absurd amount of time over the phone to encourage you to give up, or BLOCK your calls! NEVER have I known such an incompetent, RUDE, disgusting and expensive company! The only thing they are good at is selling to the unknowing new customers. We have been with them since 2009, and trust me, we have tried MANY times to cancel with them, but there is always a problem! Even writing it now, it’s embarrassing to say we’ve been with them for such a long time. Having to put up with their stupidity. It seems they punish customers for being loyal. We have FINALLY bought a broadband & TV package with Sky, and are determined to cancel with Virgin today! Please pray for us! It will take will power to insist with this ‘brick-wall’ company.