I paid for a 100, I get 10 So you make phones calls, again, again, and again, for days and days and days and days and days, and days, and weeks. They lie. They put you on hold. They ask your details again. They put you on hold. They ask your details again. They put you on hold. They ask your details again. They put you on hold. They ask your details again. They hang up. They will subscribe you behind your back to everything they have to sell, while telling you the contract has been terminated. One will forget to mute his microphone, and tell his cubicle neighbour that you are a UK benchod mother effer. (that's indian/english for being promiscuous with your mother and your sister) The retention team will call you several times a day to beg you back in with false offers. Hindsight is 20/20. They started panicking from the very moment the direct debit was stopped. They finally sent me a UK member of staff, especially just for me, but only after I email bombed the board of CEOs for one weekend, and the entire board got the (hundreds of) messages on the Monday morning. Do not touch Virgindian Merdia.