Do not sign up to Virgin Media as it is impossible to cancel. There is no way of communicating with VM. They do not respond to complaints (it's a black hole). Their billing department have no powers to cancel your contract; they continually harass you. The send letters and emails with no way of contacting the person who sent it and lie about them trying to contact you. They also lie about a fully resourced Customer Team as you are always left on hold listening to music or deliberately cut-off. Also their service and product is poor. They di not even deserve 1 star, but that is the minimum allowed to post this review.