I’m absolutely shocked and frigging fuming about Virgin media’s apparent policy on transferring accounts!! My dad whose critically ill in hospital and I’m trying to sort some issues out had some blarsay customer service advisor have the audacity to tell me that to transfer an account within the same household is £20!! Are you F**king kidding me charging to swap a name on an account of someone whose ill hospital!! And to too top it off of he dies it’s free!!! Are you mad?! you ought to be disgusted with that service absolutely f**king disgraceful !! Families dealing with illnesses and you want to extort more money for transferring a sodding name!! 😡🤬😱😮🤷🏽‍♀️😑🤦🏽‍♀️