Truly shocking customer service. From being promised that my contract has been renewed at a discounted rate - only to get billed twice in the renewal month, to customer service agents who hang up when they can't resolve your issue. Even worse I have had two incidents of customer service agents telling me they had applied a refund, only to get charged the full amount again the following month. If you value your sanity - AVOID
4 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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