Worst customer service ever.
It is time-consuming, it takes you the whole day waiting for their chat response. But they are not going to wait for you as they will auto close the chat every 30min if you're not there right at the moment an agent shows up.
Then you will need to answer everything all over again.
Worst experience ever.
The assisting agent that was talking to me (Joel) is impolite, not supportive, and not helpful at all. He is worst than a machine.
4 years ago
Virgin Media has a
1.2
average rating
from
2,320
reviews
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