No problems with the staff who were quite sympathetic to my plight. My issue with B&M is that they do not answer the phone and there is no way of checking the availability of stock unless you go inshore. I do not drive and both of my "local" B&M stores are inaccessible without taking several buses or buses and trains. This is frustrating as it costs several pounds to get there only to find the product required is unavailable and no one can tell you when the items will actually be in stock... in this instance 5 VISITS LATER!!! and still no large Cornish stones.... I got a friend to bring all they had at a store near to them (NW10) around 20 to add to the 20 I had bought which is not enough. Probably need another 20/30. I have a garden project which I have started and may not be able to finish. 😡😡😡 Feeling angry, frustrated and out of pocket as each trip costs around £4/£5 there and back.