Hello, I wish to formally complain about your Store Manager at Colindale. I visited the store at the beginning of the week, in an attempt to purchase two Smart watches. Although your website promised that the products were available, they were not on display. I approached one of the male Managers who told me that they were 'more than likely in our warehouse but had not been put on display yet'. This Manager told me to return to the store later in the week. I returned to the store again today and they were still not on display. I then approached a male and female Manager to ask about the products. The male Manager then explained that there is sometimes a four or five day delay and difference to availability in the store website offers. I told him that it had been at least four days since I originally enquired. The female Manager then said that they could have been 'stolen'. I asked her that if this was the case, had the products been put on display. This Manager then became aggressive and asked me if I was suggesting that the store had not put warehouse stock on display??? Due to her aggressive attitude I asked her not to speak to me as if I were an idiot. This seemed to enrage her and I walked away. This Manager then followed me continuing to hurl abuse at me including calling me a 'stupid man'. I then informed her that I would report her behaviour and asked her for her name. She refused to identify herself, the male Manager informed me that her name is Caroline, (she is an elderly woman with dyed blonde hair). I will also copy this email and post this message as a review as I believe that this Manager bullies her staff and she attempted to intimidate and bully me. This was made abundantly clear when I told a staff member of the despicable treatment she had attempted to inflict on me and that staff member rolled their eyes and seemed to agree with my opinion on this Managers somewhat peremptory style. I have been forced to email you because your Customer Service department on the Head Office number is not accepting calls! I await your response. Kind regards Oh and by the way the website is still saying 'good availability'