After looking around the Bedford store for ages trying to find Steel Wool, I gave up and went to the till to purchase my other things. I asked the lady at the till if they had Steel Wool, she didn't know but in no time she had asked her colleague who speedily came to help me. He came expecting to carry my bags (I only had a few items) but he said he would look with me for the SW. Turns out he was Security but he walked along the aisles put himself out to help me find the item and to secure it at the correct price. His willingness to help, with no attitude, and his friendliness made it a pleasure to shop in store today. Thank you SIKANDER!!!