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Went to the new B&M in Northampton by Morrisons yesterday. Overall, it was tidy and stocked up (as you would expect for a new store) but not much choice particularly on kitten food. The few products that they had were blocked off by a pallet (literally pressed against the shelving) that a member of their staff was distributing across the aisle. Extremely disappointed with his unwillingness to make it a better shopping experience for customers... He looked at me as he saw my trying to look 'through' him to see what kitten food they had and didn't offer to move the pallet even after hearing me say to my bf "I can't see what they've got". He then cracked on with his job and what I didn't understand was, why couldn't he move it when it was placed in the middle of a very long aisle, and he was stocking up the end of the aisle (surely he could have saved himself the extra journey each time!?)… So first impressions, not great.
5 years ago
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B&M Stores has a 2.7 average rating from 329 reviews

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