Head office customer service is disgusting infact there is no customer service, you spend money in thier store damage your personal property at no fault of your own because a product you purchased leaked onto your coat, your then told you are liable it’s disgusting and shocking, I’ve been a customer service manager for 14 years absolutely shocked and appalled by how your customer service staff are trained and their manager at your head office the manager wouldn’t even speak with me too busy apparently, and no point trying to contact the CEO because it go’s to his head office dept in Liverpool who don’t deliver customer service just condescending insults!!! At least Dave Lewis is interested in customer service and customer feedback!!!!