Today I spoke to Gregor and Katie. Both were excellent. I already had a policy through them which I was very happy with, I just wanted to increase the cover and look at an additional over 50s policy as I'm now 49. If you are looking to get the right cover at the right price Gregor is the right man to talk to as he listened well to what I wanted & knew answers to all my questions. Once I had agreed to go ahead I was transferred to Katie to take all my personal information. They both did a sterling job in helping me & I really felt for them having to read so much information out to me. It was not a quick call so if you are thinking of cover make sure you have time to do it. Definitely would recommend this company!