One star is too good for their cynical and irresponsible behaviour :
Their website promised a 25% discount on the 1st purchase by opening their credit account. On the face of it, this makes their prices competitive compared to other online sellers and covers their ludicrous £25 delivery fee. The website said the discount would be applied at the end so went through the application process and at the end no discount was applied and there was no explanation as to why. The website then showed that the credit application was successful and that the order was being prepared. A crude and irresponsible attempt at getting folks onto their 39.9% APR credit scheme. Once it was clear their promised discount wasn't happening and that the items would actually cost considerably more than was available elsewhere, attempted to cancel the order and the account but there was nowhere in their online "my account" webpages that allowed that. Eventually, found a "webchat" option beneath several layers in one their more obscure menu items. After many minutes of conversing with a automated answering service, eventually got connected to an actual person who said they would cancel the order and the account. Still waiting for confirmation and an apology for wasting several hours. Best to avoid unless looking for overpriced goods with a high delivery fee and an expensive credit scheme.
3 years ago
Bon Prix UK has a
2.1
average rating
from
36
reviews
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