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Ms L Uong
AVOID!! DO NOT BUY!! Awful Company who will try and scam you for your money and reported to Trading Standards!!! Cheap clothing and faulty! After you return the items they never automatically refund your money! Always have to chase and they ask you to wait 28 days...once 28 days have past, they still delaying on refunding you! Always have to raise a PayPal claim to resolve! Bad customer service and always such a nightmare to get your money back! Still waiting a refund 28 days later and have raise with PayPal to step in and resolve. They will advise you they cannot process your refund because you have a paypal claim open and if you closed your claim then they will process the refund! DON'T CLOSE YOUR PAYPAL CLAIM!!!! As they will continue to lie and delay your refund!!! 39 days later...I have finally received a refund, minus the delivery charge for the faulty item, after advising them I will report them to Trading Standards! Not sure how this company stays in business...shocking!!! If anyone else has dealt with such bad customer services and Boo hoo trying to scam you from your money then please report them to Trading Standards, so they can take action on this awful company!!!
3 years ago
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Boohoo has a 2.2 average rating from 1,727 reviews

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