Order some clothes 2 days ago was suppose to deliver to a commercial address today. I work from 9-5 boohoo deliver till 9pm I have stated that I do finish at 5pm none of the member replied to my emailed or helped my out. for a respond I had to contact them via Twitter. ladies who "tried to help" who do not help at all; all they do is check the tracking number which is basically the same thing what I can do and I don't get paid for but anyways. Non of them helped me at all I've spend over £160 and for me to pay for delivery 4.99 next day and not receive it is just annoying especially know it's all birthday present clothes. Never came across such a bad service. Funniest thing is that they said they will leave it outside in a safe place !! It's a joke if that packages gets lots let's see what money I will get back. Never again I will plan to order from. They hVe terrible transport company who does not care about their customer one bit. I forgot to mention that the girl I spoke to said I never mentioned my 'company name' as it is a unit which belong to both companies it's very confusing so I have decide to put unit number and she told me there was an attempt deliver at 16:48 and I waited in the rains for 1 hour there was no one there not only they provide vs device but lie in my face. They might have nice clothes but for me if u don't know how to treat ur customer you shouldn't be in a buissnes like that! Wouldn't recommend anyone hVe a look how many unhappy customer that hVe on their Twitter then maybe they will sort it out when they loose some customer and provide better services. Let's see what happens