ordered an item to wear for a funeral as it was the only place that had what i was really looking for... ordered on a saturday for next day delivery to my work address as i wasn't going to be at my home address when the estimated delivery arrival would be. I waited all day monday to recieve it, checked my tracker online to find that it had gone to the wrong courier, i had no clue about this, no one from boohoo made me aware that my parcel had been sent out to the wrong person, i had to find out for myself. contacted boohoo by email and was told it would be sent back to depo and re sent to the correct courier and should be with me tuesday. still nothing on tuesday checked my tracker again which told me there was an address query now... so i emailed boohoo again to ask when it would be reattempted for delivery, they had no idea!! The answer i keep being given is we can't garuantee this... you would of thought that they would be in contact with the courier service they use to find out what is going on witht there customers deliveries? apparenly not i was told "we know as much as you do unfortunately" it is now wednesday... still no sign of my item being delivered.