customerservices@boohoo.com to you Unbelievable, found this so intimidating and rude, of course I can get access to a printer......use a library???? Dear Rachael, Thank you for your email. I am afraid that, if you are unable to print off the returns label, the return will be at your own cost. As is shown on our Returns Policy, to which you agreed to at the time that you completed your order: Free returns are only available via the returns portal link above. Returns sent using any other method are at the customers own cost and liability. If yourself or your friends do not have access to a printer then a cheaper option is to use a local library / internet café. If you are unable to gain access to a printer then the return is at your own cost and we are not obliged to reimburse this to you. Please refer to section 9 of our Returns Policy for further information. I apologise for any inconvenience that this may cause and please let us know if you have any further queries. Kind Regards, Miacarla boohoo Customer Services Customer message: Hi I don't have a printer st home to print a Royal Mail return label or courier please could you post me one thank you