I've been a loyal customer of boohoo for years, but unfortunately in the last month or so I have noticed a lot of difference which I do not like. Firstly removing reviews under items sold, secondly not providing a returns label and having to print our a label is very inconvenient and time consuming! Not everyone has a printer at home and if you haven't you will have to get yourself at an Internet shop to print one out! Lastly, first time since I've ordered from boohoo and returned items back to find full refund was not given. I had to chase them up and show proof of returns for then to come back to me and state that they are refunding me for the missed refund, no apology nothing!!!!!!! For these reasons I will not be purchasing anything from boohoo again!!!!!! If you become the boohoo you once were maybe I'll reconsider, but for now it's a no way!!!!!!