I placed an order for next day delivery via boohoo and within 2 minutes of placing the order I realised I had selected the wrong address. No big deal, I have done this on other sites and it has been rectified no problem. I spent FOUR hours trying to get through to their customer service department, only to be ignored and promised responses which weren't delivered. Whilst waiting for the web chat to be responded to, I got an email to say that my package had been shipped. To another part of the country. Again I asked for help and I was made false promises that they would 'try and pass my address to the courier' but they neglected to tell me that my package was already at the local depot in York. I live in Manchester. They let my order be signed for at the wrong address and I am now struggling to get my parcel back. I have essentially thrown £4@ down the toilet for a 2 minute mistake. I won't be using boohoo again.