In May I was ordering some new clothes from BooHoo, at checkout it offered me Boohoo Premier for £9.99 for 12 months. The mean features were Free Next Day Delivery and more importantly for me Free Returns (as ordering clothes online is always hit and miss). I added this to my basket and when I returned some items which were too big or too small it was free of charge, this was the same for the following order as their sizes are all over the place. I have just ordered 2 items this week which are no where near the size stated and I am being told it is £1.99 to return them even though I am a premier member. I have questioned with their customer service department and they have advised free returns is no longer included in the Premier Package as of Mid June. At no point have Boohoo advised me of this and how can they change what is included for customers who have signed up for 12 months! I would not have ordered my latest order if I had known this as their sizings aren't great. Needless to day I wont be buying from Boohoo again