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Lin Grant
Order No Uk11064212904 I ordered a pair of boots from Boohoo today and decided to pay 12 months free delivery The fact is that the only reason I paid for the 12 months free delivery was because I was ordering the boots and I did not want or need it for any other reason. A few hours later they cancelled the boots and reimbursed me for the cost of them, But they refuse to cancel or refund me the cost of the 12 months free delivery. (Which I have not and will not use) I feel that this is a breech of my Statuory rights and they have conned me into buying something I don’t want. The fault lies entirely with them as if their system had shown that the boots were out of stock, I would not have purchased the 12 months free postage. Me thinks that my next step will be to contact Trading Standards Shame on you Boohoo
4 weeks ago
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