Ordered my garment yesterday and for next day delivery (today). I was in the house all morning and the tracking updated saying my parcel was "delivered to reception" at 11:03 am this morning. For one, I live in a house, so in what way does my house have a reception. Two, I was in the house all morning and I was actually outside at the apparent time my parcel was apparently delivered, yet there was absolutely no sign of this apparent "courier" which was Hermes by the way. My housemate ordered a garment from boohoo with Hermes being the courier a couple of days earlier and hey ho - no parcel, no sign of a delivery van anywhere. I am a first time user of boohoo so you would expect them to want to impress their customers- I am not one to write bad reviews about things, or write reviews at all, but seeing the amount of poor services customers have received is shocking and you would think they would try and do something to resolve this!! First and last time user of this site