We don't like leaving negative reviews, but sadly feel that this needs voicing. Our own fault from ordering from a company named 'Boohoo', perhaps the title should have warned us enough before proceeding to place an order. Anyway, upon receiving the order, the quality is poor, and sizing is not reflective of actual size guide. My wife is a size 8, the clothing was at least 2 sizes larger and poorly cut. Raised a return, sent items back on the Royal Mail tracked label. Items were recorded as received back to the 'boohoo' warehouse, but funnily enough nobody was prepared to produce a surname for the tracking! Despite contacting 'boohoo' twice now, they claim their system hasn't received the goods (Royal Mail confirmation has been produced twice to them), and that if / when they receive the returns it will take at least 14 days to process. Alarm bells continue to sound... this means the company has more returns than it can cope with (speaks for itself!), and that they have high reluctance in refunding customers they're money. Good job we aren't holding our breathe, needless to say this is the first and last time 'boohoo' will be used by us. Shall be interesting to see what Trading Standards say, and the legal advice we are seeking for 'boohoo' withholding the refund.