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Naomi
The WORST online shopping experience I have ever had. I ordered 15 items, 4 arrived, after a week of trying to get a response from someone and filling out the claims form, they assured me my items were now on the way. They sent me the EXACT SAME 4 items I had already received, and no sign of the others. It is impossible to talk to someone, despite what their emails say it takes over 48 hours for someone to get back to you, and when they do get back to you they send a generic email. The WORST service I've ever experienced. ASOS is absolutely incredible in comparison. I will never be shopping on boohoo again.
7 years ago
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Boohoo has a 2.2 average rating from 1,727 reviews

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