Have been a loyal customer since 2013, my last order was a disaster and I say last as it will most likely be my last with your company. It got lost on the way and after 4 requests through your customer service team I was nowhere near getting an answer on when my parcel would arrive. Today, 1.5 months after I placed my order it finally arrived, 1 month after the guaranteed delivery time, oh and to mention I got no replies after my second inquire about the order, still await a reply from your customer service team. To top this it seems as after the second reply from your customer service team my account to your website has been deleted with no explanation and I've requested why this has been done both via email and social media without answers on this as it seems you're avoiding me. You should definitely think about treating your customers better, they're the ones that bring you business. An explanation in regards to this matter is still appreciated and you should find my inquires in your emails or facebook, most likely you know who I am from this review. Will not be making a new account to your site until I get an explanation and apology for this as this is not acceptable customer service.