Despite the poor quality clothes and prices that seem to be getting more expensive I decided to order some holiday clothes that has resulted in them charging me 3 times without the order actually going through, it then took 16 days, lots of emails and poor customer service for me to get my money back. Because of this terrible service I decided to complain, I was responded to almost immediately and on the email they sent I was asked to contact them, which I did straight away and despite multiple email to them I have still not been responded to 17 days after customer complaints contacted me. They have caused me a lot of stress and have made me feel as if I am a monster customer and that they feel the need to ignore me.