I ordered a few things from boohoo and tracked my order with hermes and on the day of delivery(Yesterday)when I checked it it stated that my items have been send back to sender i was at home all day so I called hermes to be told call boohoo to be told to email them i did that no respone called again today to be told to Facebook them.I've been talking to someone called keeley all she could tell me is my item has been sent back and I will get a refund but not my items.I have never heard of that before as other companies will try to redeliver.I Will never use boohoo again also have to wait to weeks to get my money back SMH.Shame on you boohoo bad customer service