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Alexis
First time ordering from here. Never again. Just as review below, misleading customers with prices, offers and delivery. I made a large order, several hundred pounds worth. Some sale items, some full price items. I was offered a £1 delivery at checkout which I accepted. When received confirmation I saw I had been charged full price for the sale items. Which were still on sale on the website. Thinking this was just an error I contacted boohoo customer services who advised me as I had taken the £1 delivery offer it voided all other offers/promotions. Including sale items. They refused to help me further. This is very very misleading and quite frankly dupping customers. Despite liking majority of the items I am returning them all for refund. I paid through PayPal so any disputes with refunds I will go through them. And make sure I have proof of postage. I will never shop here again and warn others. They seem to be happy to fleece customers of their money and customer services is appalling. Will stick with misguided and H&M
7 years ago
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Boohoo has a 2.2 average rating from 1,727 reviews

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Alice, Customer Support

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