POOR Customer service!! I first contacted Boohoo in January 2019 regarding a discount code that was given to me that wasn't working. Qamar emailed me back and asked for a screen shot of the code along with the error that came up so i did that the same day.I then got a response from Daniel asking me to try a different browser and to clear my cookies which again i did that same day and emailed them to let them know I still got the same error code. Now in February, i got no response so chased on the 4th. On the 12th Naomi emailed me asking for more detail so i got back to her and then Suhail emailed me to say it had been passed on to the Marketing team. March 15th now i chased AGAIN asking how much longer the marketing team needed. I got a response from Raja asking for a further 24hours as the adviser that was dealing with this problem wasn't in till the next day but he assured me it would be dealt with first thing! but of course it wasnt so i then chased again in July and this time Sophie responded to tell me it had been passed on to the relevant team! and as soon as she could she would get back to me. I'm sure you get the idea, were now in August and after Boohoo wasted some more of my time; going back and forth with pointless emails asking me to wait longer because 6 MONTHS isnt enough for there incapable team to sort this problem. I still dont have any response as to why there is a problem and why its taken so long to fix! Not one of the several people i have dealt with have been able to help me!!