Ordered a dress from here on the 30/10/19 with the expected deliver date being up to 5 days from when the order was placed. Ordered at 5:30 (cut off being 9pm) and received a confirmation stating they deliver from monday-sunday. It is now the 5/11/19 and still not arrived. After receiving an email from hermes on Friday saying it would be with me in Saturday. After waiting in all day still no delivery. Received this same email Saturday Sunday Monday and now today. Contacted Boohoo via email as I need the outfit on Thursday night to which they said there was an issue on Friday meaning it couldn't be delivered on Saturday, fair enough, however it is now Tuesday and still nothing! Boohoo have now told me it is expected Wednesday 6th, 8 days after I placed the order that should have been here in 5 days. The lady I spoke to then had the audacity to say "hope your parcel comes soon, have a fab week"! As I can no afford to wait in all day tomorrow for a parcel that was supposed to be delivered 3 days ago I will now have to go and buy a different outfit and return the one from Boohoo( if it ever arrives). £4 for delivery that doesn't arrive on the expected time is appalling and I will definitely never order from Boohoo again.
5 years ago
Boohoo has a
2.2
average rating
from
1,727
reviews
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