I paid $40 for sandals that took over a month to arrive which is no biggie given COVID but they arrived with an accent detail stitched differently on each shoe which I don't like. When I contacted customer service I was advised they and the vendor see no problem. In searching online I find the same shoes offered for a fraction of what I paid. I will use sewing scissors to remove the chains and enjoy the shoes as they fit comfortably and they are attractive. I'm displeased with paying more than I could have to modify the product and I'm displeased that Customer Service was sub-par.