I needed to return a blouse because it was damaged when I received it. They told me I need it to buy a return label which I did, but I never received the label, I contacted them right away and the only thing they did was apologize. I contacted them several times asking for the return label, they kept telling me sorry and that they forward the matter to the manager but still no label was sent to me. I asked for they refund (label) and they refused. They refused to send me the label, they refused to refund the fee for the la label and they ignore my messages. They are unprofessional, unreliable and thieves.