TERRIBLE customer service!!! TERRIBLE business!! I would NOT recommend that anyone waist their time and spend money here. I placed an order on August 15th which at the time stated that my estimated delivery date would be Aug 20th. I get that its just an estimate but here it is now August 25th and my package is still at the exact same place it was on August 15th when I placed the order. It has not progressed one bit. I then reach out to booboo via whatsapp which is ridiculous that customers spending their hard earned money cant even receive proper and efficient communication with this company. They message me back on whatsapp days later and state that they have over 50,000 orders a day and cant look their the system to find my order and cancel it. Mind you I message and asked about why my package has not moved since being placed and stated that I would like to cancel since it has not. The representative never offered any info on my tracking status. Only stated that since they receive so many orders in a day they cant cancel. Im pretty sure you are more busy dealing with customer COMPLAINTS than customer orders😉 For every 50,000 order you get in a day, as you say. Im almost certain you get about 49,000 COMPLAINTS as well. Poor poor company needs LOTS of reparations!!! Sad
3 years ago
boohooMAN has a
1.7
average rating
from
694
reviews
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