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W Gaynor
i did a booking on the 6/3 and immediately as I ended saw I booked 30/3 not 31/3 and I contacted support on the web and via e-mail the reply to this came on 13/3 is that customer service ?????? I did manage to get hold of support on messenger 8/3 and they said the ticket was issued with no changes, if your support was working it could have been solved (getbybus who issued the ticket was willing to assist and answered immediately on 6/6 within minutes but could do nothing as bookaway was the agent) Your support SUCKS and your attitude leaves a lot to be desired, companies like bookaway eventually go under because of lack of service
8 months ago
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Bookaway has a 4.1 average rating from 352 reviews

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Alice, Customer Support

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