I tried booking a ticket from Playa Del Carmen to Cancun airport and I entered my credit card information and when I clicked on “proceed/pay” the webpage gave an “Page error” message. I didn’t think much if it and closed the browser and went on with my day and wrnt to buy a bus ticket at ADO Terminal to avoid any online inconvenience. I later noticed the charge from Bookaway went on my credit card… but I did NOT receive an email or a ticket for the bus fare. I emailed bookaway and I was told they can’t cancel because the ticket was issued (A TICKET I HAD NEVER RECEIVED!!!) I will never book with them again after this nor recommend them. Keep my damn 31$.