Warning!! Do not use this company. I booked a bus ticket through them 2 days prior to departure. They took the money from my account immediately. On the day of the departure I had to follow them up 4 hours before the bus departed because the booking still said pending. It then took them 2 hours to tell me that I didn’t have a booking on the bus, it was now full with no seats available. The solution they offered was for me to pay $100USD more to get transport on the day and they would not compensate me for the inconvenience in any way. I asked for a refund and was told it would take 7-10days to hit my account. Then they said if it’s there in 10days to contact them again!!! Leading me to believe it probably won’t hit my account in 10days. To make matters worse we arrived at the bus station and booked 2 tickets on the same bus for $20USD!!!! They mislead and lack integrity and then extremely unhelpful when I was inconvenienced. DO NOT RISK USING THEM. BOOK DIRECT OR USE ANOTHER AGENCY