I bought 2 bus ticket from Nha Trang to Dalat for my friend & I at Bookaway website. When we went to the counter to collect the tickets on that day, the bus operator (The guy in the photo) rejected our e-ticket and told us system showed we've cancelled the transaction earlier. I showed him the payment that i made but he insisted that we have to purchase another bus ticket for VND600,000 (USD25) else we are not allowed to get in the bus. I refused to pay again and started to raise up my voice to argue with him. He after that realized we're being stared and agree to let us get into the bus. During the argument, he was keep on mentioning not to buy e-ticket from online, as most of the websites are scam sites and I'm doubting is Bookaway is one of them or the guy was trying to cheat our money. It's really spoiling my holiday.